Which eCommerce roles are in-demand

February 10, 2022

Understanding which roles are in demand today and which will be scarce in the future is key to determining your long-term talent acquisition strategy. Digital commerce professionals make up the fastest-growing job sector in the UK. Digital tech roles across the UK accounted for 23% of all postings in 2020, up from 19% in 2018.

The biggest demand is still for software developers, coming in at 9% of tech job postings. Data scientists are also growing in importance, showing a strong salary increase of 31% over the three years from 2018 to 2020. There’s also a growing demand for tools that enable better customer service, faster and smoother shopping experiences, and a more efficient team environment.

These applications require a refreshed focus on hiring tech talent and have created a growing talent shortage for niche skills. In Episode 5 of Season 1 of The FODcast, Peter Burggraaff from the Boston Consulting Group shares his take on organisations’ shift to a digital way of thinking and recruiting.

As eCommerce continues to grow, roles like eCommerce backend and frontend developers, quality assurance and testing, mobile development, solution and enterprise architecture, and product owners will become increasingly relevant in the tech job market, placing the responsibility on hiring departments to create appealing work environments with remote/flexible options.

Get more industry insights on the eCommerce industry – click here to download our new eguide – Attract and retain the best people in a talent war.

Written by:

James Hodges

Director of Client Engagement

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