Industry News & Headlines | July 2025

August 13, 2025

Q3 got off to a strong start, particularly in terms of permanent hiring, and early signs suggest that momentum will carry through August and into the autumn. While the short-term pipeline has softened slightly (no surprise given we’re still deep in summer), there’s a clear appetite for continued hiring in the second half of the year. Growth is firmly back on the agenda it seems.

Almost every conversation we’re having points to a solid first half and a confident outlook for H2. Across the board, businesses are talking about modernising supply chains, pushing forward with unified commerce strategies, and making better use of data; all areas where projects are beginning to build.

Unsurprisingly, AI continues to dominate the conversation. But it’s not just talk: for many businesses, real investment and practical action are now required to bring AI ambitions to life.

After a stop-start couple of years, we’re also expecting a more aggressive catch-up cycle, especially from retailers who hit pause in 2023 and 2024. Many are now moving fast to make up for lost time.

One emerging trend to watch is the increasing use of nearshore resources. There’s a clear shift in thinking here: while the cost savings aren’t what they were a few years ago, the quality of talent and technical output is incredibly strong; leading more companies to tap into these markets as they build delivery capability.

Momentum’s building – now it’s about keeping it going.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Next saw full‑price sales climb 10.5% in the 13 weeks to July 26, helped by warm weather and spillover from Marks & Spencer’s cyber‑attack disruption. The retailer increased annual pretax profit expectations by £25m to £1.105bn READ MORE
  • WHSmith has agreed a £24m deal to sell its Funky Pigeon division to Card Factory. The transaction is expected to complete by year’s end, further focusing WHSmith on its core travel‑retail business READ MORE
  • UK supermarket sales rose 5.8% year-on-year in the four weeks to 12 July. Ocado (+13.1%), Lidl (+10.3%), Sainsbury’s (+5.0%) and Waitrose (+4.8%) outperformed, while Asda saw a 2.3% decline READ MORE
  • B&M reported UK revenue up 4.7% in the quarter to June 28, with demand for garden, DIY, toys and furniture lifted by dry spring weather. The retailer plans to open 45 new UK stores in the year ahead READ MORE
  • Footfall across UK retail destinations climbed 1.5% week‑on‑week in early July, with high streets up 1.3%, retail parks up 2.9%, and shopping centres up 0.9% – boosted by warm weather and high-profile summer events including the Oasis concerts READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | June 2025

July 16, 2025

“The market’s good”

One of the first questions I get asked, after nearly 15 years recruiting in the digital commerce space, is always the same: “How’s the market?”

Given how the last couple of years have gone, I’m pleased to say… it’s good. Actually, better than good. It’s taken a while to get here, and if it feels like it’s been a long time coming – that’s because it has.

Let me break it down:

There’s budget again: not reckless spending, but cautious investment is happening. That hasn’t been the case for a while.

Hiring sentiment is up: companies are planning, talking about, and forecasting growth in this financial year.

New projects are gaining traction: Commerce, PIM, CMS, Search… I’ve heard of multiple new initiatives signed off in Q2 alone.

Industry-wide data shows a 20% increase in digital commerce job adverts in Q2 2025 vs Q2 2024.

Simply Commerce-specific stats from Q2: Most new jobs added in a single quarter for two years. Most placements made in a quarter for two years. Most revenue booked and billed in a quarter for two years.

So yes, we’re feeling positive, and hopefully that helps explain why. But (and there’s always a but), we’re also staying grounded. Summer can be slower. And with ongoing global instability, we know things can change quickly.

Meanwhile, AI continues to dominate every conversation,and rightly so. There’s no sign of that slowing down so if you’re looking for a smart area to upskill in, AI is the obvious choice. Just make sure you do your homework first.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Nike has reported an 86% drop in quarterly profits as it grapples with a sharp decline in sales, a costly corporate revamp, and a $1bn hit from US tariffs READ MORE
  • Boots UK has continued to outperform the high street, reporting a 5% increase in total sales for the three months to the end of May – its 17th consecutive quarter of market share gains READ MORE
  • ASOS.com cracks down on serial returners, closing accounts that breach its fair use policy. The retailer said a “small group” of customers will be impacted READ MORE
  • Marks and Spencer restarted online sales following a cyber-attack over the Easter weekend in April, which is expected to cost (gross) around £300m. The retailer reintroduced key clothing lines, with more products to follow READ MORE
  • River Island may close 33 stores (from 250) and attempt to cut rents on 71 more as part of major restructuring plans, putting jobs at risk. The retailer reported a £33.2m pre-tax lose in FY23 as sales fell 19% READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | May 2025

June 15, 2025

Last month, I mentioned the “choppiness” of 2025 so far, with April proving slower than expected. Thankfully, May brought a solid bounce back for Simply Commerce, and June is already off to a strong start.

New vacancies are now at a yearly high, and the pipeline is looking healthy across a variety of roles and sectors. We’re also seeing real momentum behind some of the wider services we offer, particularly around sales enablement and project delivery. Over the past six weeks, there’s even been a noticeable rise in demand for project management and business analysis roles, which suggests that new workstreams are kicking off.

In retail, the sentiment seems consistent. Budgets are available, but the focus is on how and where to spend them. Right now, we’re seeing investment in both operational efficiency and more innovative areas like unified commerce, frontend re-designs, and personalisation.

Outside of retail, B2B remains a major talking point. It’s clear that work is on the horizon, especially for those with strong B2C leadership backgrounds, as B2B companies go through significant transformation. If you’re aiming to break into this space, networking with groups like The B2B Organisation will be well worth your time.

Shopify continues to dominate the commerce conversation, but Adobe Commerce is stepping up, too. Its new SaaS products and the launch of Commerce Optimiser are interesting moves as it looks to regain market share. Time will tell how this plays out.

Optimism is always part of the job, but this time it feels justified. There’s a new energy in the market, conversations are flowing, and the challenges of 2023 and 2024 finally feel like they’re behind us.

Let’s hope that continues.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Gymshark launched its first loyalty programme, offering customers “experience points” for purchases, sharing content, and completing workouts via its app READ MORE
  • Morrisons expanded its More Card loyalty scheme to include over 300 partner retailers such as eBay, ASOS.com, and Expedia Group READ MORE
  • Holland & Barrett has reported double-digit sales growth for the second year running, driven by its customer-focused strategy and rising demand. Sales rose by 10% year-on-year in 2024, reaching £884.5m, up from £806.1m in 2023 READ MORE
  • The Walt Disney Company will open a limited-time pop-up at Westfield White City in June, featuring immersive designs, daily ceremonies, and exclusive product ranges tied to its Lilo & Stitch film and summer collection READ MORE
  • H&M Group acquired a minority stake in Swedish ecommerce firm Centra following a successful partnership with brands including COS and ARKET READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | April 2025

May 12, 2025

AI, AI… and Action Figures.

From “Buy Now” integrations to LinkedIn feeds full of AI-powered action heroes, the artificial intelligence hype machine is still in overdrive. Whether the use cases are game-changing or just gimmicks, AI once again stole the show last month. I’d bet not many of you are reading this without thinking about the prompt you used to generate your own?!

On a more serious note, April was slower than we’d hoped – likely a combination of tariffs and the Easter break. That said, we’re expecting activity to ramp up quickly in the coming weeks.

As always, we had a presence at Retail Tech Show last month. The general consensus? Retail isn’t standing still. While spending is cautious, there’s a clear appetite for investment –  especially in areas that drive efficiency and optimisation. Hiring was very much on the agenda for many vendors we spoke to.

Interestingly, Europe seems to be a step ahead of the UK when it comes to pressing ‘go’ on transformation projects. We’ve also heard whispers of some major retail programmes kicking off later this year.

On the upside, our pipeline is looking incredibly strong across engineering, architecture, and customer success/account management roles.

At the start of the year, I said 2025 would be choppy – and April proved just that. But with fresh budgets in place and positive early signals, May is already shaping up to be a better month.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Asda will open 25 new convenience stores in the second half of 2025, stepping up its local presence after launching just 12 last year READ MORE
  • JD Group test-launched UK website Joybuy.com, offering groceries including Morrisons own-label products. The site features food, drink, household and personal care items READ MORE
  • SHEIN and Temu have informed US customers to expect higher prices starting next week due to the tariffs imposed on China by Trump READ MORE
  • Amazon submitted a bid to acquire TikTok’s US operations as the platform faces a forced sale READ MORE
  • Superdrug is rolling out 500 digital screens across UK stores to support its Retail Media Network, Optimo. The screens aim to deliver tailored promotions in real time, enhancing customer experience and supplier advertising READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | March 2025

April 10, 2025

Last month’s update landed at a time when things were starting to pick up – and we’re pleased to say that momentum hasn’t slowed. April has already seen a steady flow of positive conversations, new instructions coming through, and long-standing vacancies being filled – exactly what we like to see.

March set the tone, and so far, April is following suit.

📈 CVs sent are the highest this year.

📈 Interviews taken place is the highest this year

On top of this – and while it’s a slightly more subjective metric – we’re finding more people are open to having conversations about hiring. Why does that matter? Well, if hiring wasn’t even on the radar, it’s unlikely anyone would spend 15–20 minutes on a call discussing it when there are a million and one other things demanding their attention, especially in a time where efficiency is everything.

Unsurprisingly, data remains the hottest topic right now. From driving internal efficiencies to boosting revenue through smarter loyalty programmes and personalisation, nearly every business is reviewing their data strategy. It’s not just retail either – we’re seeing increased demand across the insurance sector as well.

Outside of data, Shopify continues to lead the commerce platform space. Interestingly, Q1 saw several agencies from North America and the Nordics move into the already crowded UK market – including Woolman, ROIROI, Domaine, and Lazer Technologies (who landed last year). A few consultancies with enterprise transformation credentials have also secured Shopify Partner status. Given the demand for skilled technical Shopify professionals, it’s no surprise this has been a busy area for us throughout Q1.

To summarise, Q1 has been strong – both for us and across the wider recruitment space. Jobs are picking up across the digital commerce landscape. With fresh budgets now in play for many, we’re expecting to see new projects kicking off quickly as we move further into April.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • WHSmith has sold 480 high street stores to Modella Capital (Hobbycraft owner) in a deal worth £76m. Stores will be rebranded TGJones and WH Smith retains its brand to focus on its travel shops READ MORE
  • Fortnum & Mason partnered with Zapp to launch 24/7 on-demand delivery in London, offering rapid access to products like hampers and teas READ MORE
  • Holland & Barrett opened its first experience-led store in Cardiff, featuring wellness activities like yoga and pilates, health checks, and personalised wellness solutions. The 3,710 sq ft store is part of a £70m investment in transforming retail experiences READ MORE
  • ASOS.com has upped its profit outlook for H1 amid its ongoing turnaround strategy, expecting a “significant improvement” in profitability READ MORE
  • Vinted opened its first luxury second-hand fashion pop-up, House of Vinted, in London’s The Adria Hotel on 22 March. Invitation-only guests were able to explore curated wardrobes featuring brands like Gucci and Prada Group READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | February 2025

March 18, 2025

The conversations I’ve been having over the past six months are finally bearing fruit. February has been our strongest month across the board for as long as I can remember, and that’s reflected in some key business stats:

📈 Jobs per head have reached their highest level in a year
📈 CVs sent are at a 12-month peak
📈 New opportunities added are at their highest since May ‘24

Salesforce and Adobe are making a strong push to regain market share, particularly from businesses that embraced a composable architecture only to realise it’s not the right fit. At the same time, we’re seeing a shift from ‘best of breed’ towards ‘best of suite’ – aligning perfectly with these trends. Companies no longer want to juggle seven or eight different providers when they used to rely on just one. These frustrations are surfacing now, creating new opportunities.

Speaking of opportunities, we’re seeing increased demand across delivery, product, and middle management – another positive sign, especially with our vacancies skewed heavily towards engineering in 2024.

While it’s encouraging to hear more conversations about growth and recruitment budgets, caution remains. The economic climate is still uncertain, and budgets remain tight. That said, in retail especially, businesses are recognising they can’t afford to stand still – so investment is happening.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • In The Style is set to enter administration, with owner Baaj Capital expected to appoint FTS Recovery. The brand, once valued at £100m, was sold for £1m in 2023. A pre-pack insolvency deal may be considered, though the impact on staff remains unclear READ MORE
  • Pret A Manger confirmed its coffee subscription will remain at £5 per month, scrapping a planned price hike to £10. The subscription offers 50% off up to five barista-made drinks daily, part of the brand’s Club Pret offer READ MORE
  • John Lewis & Partners added 49 new fashion brands for the spring season, including DRAGON DIFFUSION, Second Female Aps, and S.S.DALEY. These additions bring the total number of brands to over 350. The move aims to attract a broader customer base READ MORE
  • Tesco is trialling bespoke discounts based on shopper behaviour through its Clubcard Prices loyalty scheme. Customers chosen to participate will receive “Your Clubcard Prices” delivered through the app every Wednesday READ MORE
  • B&Q extended its on-demand delivery service with Deliveroo to over 9,500 products, adding five larger stores in London. Customers in Beckton, Sidcup, Watford, Acton, and Romford can now receive DIY, gardening, and homeware items in as little as 25 minutes READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | January 2025

February 4, 2025

Shopify, data, loyalty, and AI (of course!) seem to be the buzzwords of 2025 so far, and let’s be honest, I think most of us saw it coming.

With money tight across the board, businesses are looking at how they can make smaller, incremental improvements, and the majority of the time this syncs back to data and how they can either improve the customer experience or internal efficiencies.

We’ve seen this reflected in the job market too with the rise of data-focused positions, the ever-increasing demand for Shopify Engineers, and the more recent rise of Prompt Engineers.

While things are still a little slow, conversations have been fruitful with intent. The general feeling is that there will be an increase in opportunities over the year, we are, however, still feeling the effects of the budget changes last year; retail, for example, being one of the worst hit areas, is looking at approx. £7 billion extra in running costs.

Personal opinion is that the market will remain choppy over the next 2-3 months, however, we will start to see an increase in project sign-off and new opportunities. Growth is on the cards for a lot of organisations, however, this will be steady and organic.

Gone are the days of dramatic increases in headcount… at least for now.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • WHSmith is in talks for a potential sale of its 500 high street stores as it explores “strategic options”. It signals a more focused and streamlined travel operation which now accounts for ¾ of the group’s revenue and 85% of its profit READ MORE
  • Waitrose & Partners is reintroducing free daily coffee for My Waitrose loyalty members from 27 January, requiring only a reusable cup. The complimentary hot drink can be claimed without a purchase, including dairy alternatives, marking a return to the original 2013 loyalty scheme benefit READ MORE
  • JD Sports Fashion reported 1.5% YoY like-for-like revenue growth for the nine weeks to 4 January 2025. Organic revenue rose 3.4%, with footwear outperforming apparel and stores exceeding online performance. Pre-tax profit is now expected between £915m and £935m, reflecting market headwinds READ MORE
  • Tesco online marketplace now carries more than 300,000 third-party products spanning DIY, garden, homeware, pet care, and toys, less than eight months since its launch READ MORE
  • Evri reported “record parcel volumes” over the festive period, including its “best-ever week” following Black Friday. Total parcel volumes grew 12% to reach 173 million in the nine weeks to 28 December, with sustained demand as consumers relied on last-minute deliveries READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | December 2024

December 29, 2024

December always feels like a short month, but this time it seemed to pass by even faster. Personally, the downtime over the holidays was a much-needed reset after what felt like a tough and relentless year. I hope you all had a wonderful Christmas season and have entered 2025 feeling refreshed and optimistic.

From a business perspective, we ended the year as anticipated, welcoming some fantastic new clients who are already shaping up to keep us busy in Q1. The pipeline for the first quarter looks especially promising, with many conversations in December pointing towards plans to grow teams in the months ahead.

As ever, software engineering remains a key focus for hiring, but we’re also seeing growing demand for roles in sales, partnerships, delivery, and product. Encouragingly, many of these positions are now being signed off, which suggests a broader appetite for growth across the board.

Challenges with direct hiring have been a recurring theme in recent discussions. These often centre on how time-consuming the process can be, but there’s also increasing concern about the shortage of suitable candidates in certain areas.

From an end-customer perspective, we’re expecting continued investment in areas such as sustainability, personalisation, loyalty, and promotions. Additionally, industries like manufacturing are preparing for significant digital transformations. Re-platforming to improve functionality or reduce total cost of ownership (TCO) is also expected to gather momentum as the year progresses.

These trends, combined with a general sense of optimism, mean we’re heading into 2025 with high hopes for a strong year. On top of this, we’ve been focusing on expanding our presence with digital commerce ISVs across Europe. If you’re in this space—whether as a potential candidate or client—we’d love to hear from you.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • TikTok Shop achieved “record-breaking” sales over Black Friday, with a 179% YoY rise in sales over the Black Friday period, and a 131% annual increase in the number of shoppers driven by live shopping. Best-selling categories spanned beauty, home and living and fashion READ MORE
  • John Lewis Partnership opened six in-store Caffè Nero cafés including Westfield, White City. The cafés complement Waitrose’s free hot drinks programme for loyalty members, with further expansion opportunities planned READ MORE
  • Kim Kardashian’s SKIMS is in talks to take over Ted Baker’s former Regent Street store, marking its first UK physical store READ MORE
  • Accessorize launched on-demand delivery with Deliveroo for over 700 products across London, with orders delivered in 25 minutes or less. This partnership, starting with eight stores, aims to expand UK-wide READ MORE
  • Amazon and Asda launched parcel pickup and label-free returns across 700 UK Asda stores. Customers can combine weekly shopping with parcel services, enhancing convenience and reducing packaging waste READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | November 2024

December 13, 2024

November was a month filled with engaging meetings and productive conversations. While 2024 may not have unfolded as many had hoped, there are promising signs that the market has bottomed out. Encouragingly, the discussions we’re having now are not just more confident but backed by real substance as we look ahead to 2025.

Since early 2023, many businesses in commerce and retail have pressed pause on innovation. However, it’s evident this approach can no longer hold, given the rapid advancements in technology and the rising expectations of customers and stakeholders alike.

Shopify has largely stood apart from market challenges throughout most of this year, continuing to gain significant market share at the SMB level. The company is now setting its sights on dominating the enterprise market—a bold ambition that, while requiring some compromises in the short term, many believe it has the potential to achieve.

As Shopify progresses toward this goal, we can expect a noticeable impact on future hiring trends across the industry.

Podcast discussions throughout Q4 have centred on enhancing customer experience, with a strong focus on personalisation, loyalty, promotions, and returns—crucial priorities for brands during this time of year.

As we wrap up the year, it’s clear that while challenges remain, there is a renewed sense of optimism and momentum building across commerce and retail. With conversations shifting towards meaningful innovation and a focus on delivering exceptional customer experiences, the outlook for Q1 2025 is increasingly positive. Here’s to a year of growth, investment, and exciting opportunities ahead.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • Retail Economics & Vinted released research this week showing UK shoppers plan to spend a total of £2.05bn on secondhand gifts over this festive season as pre-loved rise in popularity READ MORE
  • Ted Baker relaunched its UK website on 15 November under new operator United Legwear & Apparel Co. (ULAC) READ MORE
  • TikTok for Business forecasts record-breaking festive sales driven by a 64% rise in UK live shopping sessions over the last 12 months, with daily sales rising 93% driven by beauty brands READ MORE
  • Marks and Spencer expanded its beauty takeback scheme to 100 UK stores as part of its sustainability efforts. Customers can now recycle beauty packaging from any retailer, with over 1.6 tonnes of packaging processed since the scheme’s launch READ MORE
  • Ocado Retail will add hundreds of products to its own-brand range next year, including seasonal items. Sales of its own-range items have risen 12% this year, now making up over 10% of customer baskets READ MORE

 

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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Industry News & Headlines | October 2024

November 15, 2024

Q4 started positively with a flurry of new positions being registered plus previously paused vacancies coming back to market. Historically Q4 has usually been a strong trading period for the business and it looks as though this will be the case this year.

The general sentiment within the industry is that there is lots of opportunity out there. In the last 4 weeks we have seen, multiple retail brands turn on the tap for leadership hiring, a handful of new projects signed off with platforms such as BigCommerce, Shopline and Shopify and have heard of a noticeable increase in RFP’s for almost all of our clients.

Whilst a lot of these are still focused on smaller incremental changes in areas around PIM, Search and Loyalty, there are more conversations around larger transformation programmes.

Shopify still seems to be the platform of choice for many SME’s re-platforming and this has created a candidate short market, particularly across delivery and engineering. Hiring vendor side also seems to have increased with a number of businesses investing in their sales functions at either BDR, AE or Partnerships level. Usually, this reflects opportunity in the market they are looking to capitalise on.

With the above in mind, there is a general feeling of optimism as we head towards 2025.

AND FINALLY…

Job application numbers are high, particularly across more generic areas, this is creating a real problem for both job seekers who are struggling to be seen, as well as those looking to hire due to the time taken to filter through the applicants. If this is a pain you’re suffering we have some quick tips to help, feel free to get in touch if they could help you.

 

Market Spotlight + Top 5 eCommerce Stories This Month

  • Boohoo Group PLC has named Debenhams boss Daniel Finley as its new CEO, shunning Mike Ashley’s demands to run the business READ MORE
  • Harrods relaunched its ecommerce platform with Scayle, featuring a refreshed design, integrated systems, and an upgraded mobile app coming soon READ MORE
  • Avon is moving away from door-to-door selling, expanding its franchise presence to 650 Superdrug stores by year-end and planning 2,300 global locations by 2024 READ MORE
  • Vinted completed a £282.96m secondary share sale to fund expansion into categories like electronics and books, valuing the company at £4.16bn as it broadens its second-hand market reach READ MORE
  • Amazon extended its same-day delivery to over 80 UK towns and cities, including Middlesbrough, Aberdeen, and Plymouth. With demand doubling since 2023, it’s investing £580m in robotics and AI to improve fulfilment efficiency READ MORE

 

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

Connect on LinkedIn