The Future of B2B Digital Commerce: A Must-Listen Conversation 🎧
In the latest episode of The FODcast, we sit down with David Williams, Digital Director with over 20 years of experience in both B2B and B2C, to discuss the seismic shifts taking place in B2B digital commerce.
From the rise of digital natives leading businesses to the demand for seamless online solutions, David shares his insights into how AI and other technologies are driving change and making these solutions more accessible and cost-effective than ever before.
đź’ˇ Key Takeaways:
- How Gen AI is shaping B2B customer journeys with digital-first tools
- The role of AI in enhancing customer experiences without losing the human touch
- Strategies for B2B businesses transitioning from legacy systems to modern, customer-centric solutions
- Real-world examples from trailblazers like Oro, Sitecore, and Nibble
🎙️ Don’t miss out on this transformative discussion. Whether you’re in B2B or B2C, the lessons shared here are crucial for understanding where the market is heading.
