Episode 2 of Season 6 is here – and features an insightful conversation on all things ‘digital transformation’ with well-known Digital Leader, Stuart Barker – Technology Enablement & Advisory Practice Lead at international business and technology consultancy, Slalom.
With over 25 years of experience in both retail and consulting roles, there are few people with better experience to share their unique perspectives on how industries can successfully navigate their digital journeys.
In our chat, Stuart sheds light on how customer expectations have changed, and the importance of considering employee experiences in multi-channel environments. We talk about the need for a strategic approach in implementing technology and driving business changes, as well as the importance of understanding the WHY behind any transformation initiative.
Don’t miss this episode filled with valuable insights, real-life anecdotes, and practical advice on how to ensure your digital transformation journey is set for success from the get-go.