Award-winning and well respected eCommerce system integrator based in the UK are now looking for a Senior Account Manager to join their well selected, talented team. Excellent portfolio of clients across B2B and B2C.
In this role you will:
- Represent the clients and be responsible for satisfaction, retention of the clients in your portfolio and all aspects of growth within these accounts, identifying and then delivering upon opportunities.
- Work with resource from around the company to ensure you have long-lasting and productive partnerships with the clients.
- Build upon the relationships to strengthen them, be the go-to person internally and ensure there is an constant flow of communication.
Key skills & requirements:
- Proven experience in an Account Management role.
- Experience within a similar SI or digital agency environment, looking after a portfolio of clients.
- Ability to deliver client-focused solutions based on customer needs.
- Clear and effective communication on all levels, both spoken and written.
- Deep digital understanding and eCommerce knowledge with an enterprise platform, SAP Commerce Cloud, SFCC, Adobe Commerce, IBM WebSphere, Shopify.
- Self-motivated and driven to achieve quality results with critical thinking and problem solving skills.
- Highly personable and collaborative, who likes to lead by example.
