Industry News & Headlines | August 2025

September 18, 2025

The market picture through Q3 has been encouraging, with sentiment across retail and digital commerce continuing to strengthen. Businesses that paused during the uncertainty of 2023 and 2024 are now moving quickly to catch up, and the conversations we’re having have shifted noticeably from “should we?” to “how do we?”. Transformation is firmly back on the agenda, with new workstreams beginning to gather pace as companies push forward on areas such as unified commerce, supply chain modernisation, and data-driven growth.

AI continues to dominate discussions, but it is no longer an abstract theme. Retailers and brands are actively exploring how AI can enhance SEO, merchandising, and customer service, while also driving real efficiency gains across engineering and software development.

Shopify’s sustained push into enterprise continues to gather momentum, with several established high street names considering replatforming as part of their digital strategy. At the same time, the rise of “phygital” retail is becoming harder to ignore, as brands including Topshop and Laura Ashley return to physical stores, underlining the ongoing value of bricks-and-mortar within a digital-first landscape.

For Simply Commerce, this confidence is translating into another strong quarter. Permanent and contract hiring both performed well in August, and the pipeline for Q4 looks particularly robust. October and November are traditionally high-activity months for us, and all signs point to that pattern continuing.

Almost every conversation we’re having suggests optimism for the final stretch of the year and a positive start to 2026. Indeed, the businesses that choose to be bold now are the ones that will be best placed to capture the opportunities ahead.

Market Spotlight + Top 5 eCommerce Stories This Month

  • UK retail sales rose 3.1% year-on-year in August, helped by warm summer weather and back-to-school demand for food, furniture and tech READ MORE
  • Laura Ashley will open its first standalone UK store in over five years at Lakeside Shopping Centre on 26 September, offering homeware, fashion and interior design services READ MORE
  • John Lewis reported H1 sales up 4% to £6.2bn, with Waitrose +6% and department stores +2%, and said it expects full-year profit growth despite widening losses READ MORE
  • Topshop will relaunch physical retail via John Lewis, with collections in 32 stores from February, while Topman will feature in six READ MORE
  • Nike has launched its Nike Sport Research Lab (NSRL) tool at Oxford Circus, offering head-to-toe running consultations using motion capture. The aim is to personalise product recommendations and bring elite sport science to the high street READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

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S7 | The Hidden Challenge of Retail: What Happens Between Clicks and Bricks with Elliot Winskill

September 17, 2025

What really drives the future of retail? According to PMC’s Technology & Solutions Director Elliot Winskill, it’s not about choosing between online and in-store, it’s about mastering the space in between. 

In the latest episode of The FODcast, Elliot unpacks how 12 years in retail technology have given him a front-row seat to the industry’s scars, shifts, and breakthroughs – from the flawed “e-commerce versus high street” debate to the rise of unified commerce as a mindset, not just a tech solution.

We also cover:

  • Why the biggest barriers to progress aren’t technical, but organisational
  • How COVID accelerated a more balanced, blended approach to retail
  • The untapped opportunity of impulse purchases across digital + physical channels
  • Why unified commerce means mapping every customer touchpoint, not just selling platforms
  • How retailers can embrace composable architecture without a costly “rip and replace”

If you’re in retail, technology, or customer experience, this is a powerful conversation on breaking down silos, rethinking digital transformation, and creating the seamless journeys today’s customers expect.

🎧 Tune in now

Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership.

Written by:

Tim Roedel

CEO

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S7 | When AGI Lands, Your Business Model Might Vanish with Daniel Hinderink

September 4, 2025

AI, trade wars, and data sovereignty are reshaping European tech strategies – and businesses can no longer rely on yesterday’s playbook.

In this episode of The FODcast, we’re joined by Daniel Hinderink, Director of Strategy and Growth at TechDivision, to unpack the deep structural shifts happening across the digital landscape.

We cover:

  • Why data sovereignty is now a board-level concern in pharma, manufacturing, and financial services
  • What Switzerland can teach us about protecting intellectual property in cloud-first environments
  • How AI is disrupting the traditional software licensing model – fast
  • Why practical AI tools often beat cutting-edge features when it comes to ROI
  • What the future holds for developers, service providers, and software vendors alike
  • How change management can begin with technology (if you want to win hearts and minds)

If you’re involved in digital transformation, evaluating your AI strategy, or rethinking your tech stack, this one is essential listening.

🎧 Tune in now

Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership.

Written by:

Tim Roedel

CEO

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Beyond the Basket: How Digital Commerce Is Reinventing UK Food & Beverage

September 4, 2025

There’s a subtle revolution unfolding across the UK’s food and beverage landscape. While boardrooms remain focused on margins and supply chains, the real transformation quietly reshaping the sector is happening within digital product teams; those cross-functional groups blending strategy, tech, and consumer insight to meet expectations head-on.

Executive Summary

UK food and drink companies face intensified pressure: consumer tastes are shifting fast, digital channels are redefining convenience, and supply chains remain fragile. To keep pace, businesses are moving away from occasional digital projects and instead investing in integrated, agile teams capable of pivoting operations, delighting consumers, and proactively growing market share.

Why the Pressure Is Increasing

Three developments are changing the rules:

  1. Changing Tastes Outpace Traditional PlanningA 2025 report reveals that 33% of UK food and drink manufacturers identify shifting consumer preferences as their biggest external challenge, surpassing inflation and regulation.
  2. Margin Squeeze Meets Digital ExpectationGrocery sales may be up 5% in early 2025 – but that gain comes from inflation, not volume. Consumers demand swift, affordable experiences. Asda’s £1 billion “Project Future” IT overhaul underscores this urgency, enhancing digital ordering, search, and delivery tracking. But it’s also caused temporary disruptions that highlighted just how mission-critical a reliable digital infrastructure has become.
  3. Digital Visibility Remains a BottleneckAlthough cloud and purpose-built systems promise agility, many F&B firms are still navigating legacy ERP landscapes. The shift to cloud – as a foundational, not accessory, strategy – is crucial.

Four Pillars of Digital Maturity in F&B

Across leading businesses, four pillars are forming the backbone of modern food and drink commerce:

  1. Digitising from Production to Plate 

    Moving ERPs to the cloud is table stakes; modernising every workflow – from ingredient forecasting to omnichannel fulfilment – is what real transformation looks like.

  2. Removing Friction from Delivery Experiences 

    Online grocery innovations like real-time tracking and predictive replenishment are nothing short of battlefield tactics in 2025, especially post Project Future.

  3. Staying Ahead of Food Trends 

    Fast-moving brands are tapping AI and trend analysis tools to turn social media’s next big food craze into swift test-and-scale campaigns.

  4. Operationalising Sustainability and Traceability 

    Consumers now expect to trace their food back to its origins. For example, seafood ventures led by chefs like Mitch Tonks jumped from boat-to-door digital platforms during Covid. And, even now, continue growing through traceability and direct engagement with end consumers.

What This Means for Consumers

Transformation isn’t about flashy tech, as with most things, it’s about experiences:

  • Trend hits hit shelves in days, not months
  • Next-level delivery reliability, even amid peak demand
  • Meal suggestions picked up from browsing habits or diet preferences
  • Traceable, sustainable labelling visible right at checkout

These experiences are the result of long-lived product teams working across supply chain, tech, marketing, and compliance, not isolated IT projects.

The Business Case for Product-Led Teams

Modernising food and beverage through product-led structures isn’t about chasing the latest technology fad; it’s about creating tangible commercial return. Agile planning gives companies the ability to adjust production in near real time, cutting down waste and squeezing better margins from leaner operations. Trend-responsive teams, plugged into live data and social signals, are seizing market share by capitalising on consumer fads before they fade. And the brands that can demonstrate traceability and sustainability throughout their supply chains are building not just loyalty, but also premium positioning in an increasingly crowded marketplace.

More than ever, food and beverage CEOs are recognising that fast, product-focused commerce isn’t a nice-to-have – it’s the engine of resilience and growth.

The People Behind the Transformation

None of this is driven by platforms alone. The real shift comes from people; the product leaders agile enough to launch a TikTok-inspired promotion in days rather than months, and the engineers who can weave together POS systems with supply-chain APIs to make it happen. Data scientists are taking centre stage too, modelling spoilage rates, predicting demand spikes, and even optimising delivery routes to reduce costs and emissions. Alongside them, UX designers and sustainability specialists are shaping customer journeys that don’t just make buying easier, but also foster trust through transparency and purpose.

These multi-disciplinary squads are no longer judged purely on whether they hit deadlines; they’re measured by impact. From higher conversion and larger basket sizes to stronger retention and reduced waste. In a sector where margins are tight and consumer loyalty is fleeting, those outcomes matter far more than the delivery of any one project.

What’s Next (2026–2028)

Looking ahead, the innovations on the horizon feel less like science fiction and more like inevitable extensions of what’s already in play. Generative AI systems are being developed to suggest recipes based on the contents of your fridge, linking meal planning directly to commerce platforms. Smart packaging is emerging that can detect spoilage and trigger a discount or replenishment order automatically. E-commerce dashboards are evolving too, moving beyond price and promotions to surface carbon footprints, provenance, and ethical sourcing data alongside product details. And the very idea of “food as a service” is gaining traction, with subscription-based models, recipe-driven commerce, and flash-sale meal kits entering the mainstream.

These innovations won’t come from isolated R&D labs. They’ll be delivered by agile product teams iterating daily on user feedback, translating technology into experiences that resonate with consumers and generate measurable business value.

Final Thoughts

At Simply Commerce, we know that transformation isn’t about installing new software — it’s about assembling the teams that make commerce seamless. Whether you’re a heritage coffee brand modernising operations or a fast-growth meal-kit business competing on convenience, digital product capability is no longer optional. It is the competitive edge.

The question for leaders is simple: do you have the right mix of product thinking, technical expertise, and commercial focus within your teams? Because in food and beverage, those who can shape commerce at pace, on trend, and with purpose won’t just keep up with consumer demand. They’ll define the future of the sector.

Written by:

Josie Stanton

Contract Team Lead- Senior Appointments

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Precision, Personalisation, People: How Digital Product Teams Are Reinventing UK Insurance

August 14, 2025

There has been a subtle yet powerful shift across the UK insurance sector. While much of the conversation continues around regulatory changes, claims ratios, and financial performance, true strategic innovation is happening quietly, led by digital product teams.

Executive Summary 

In 2025, UK insurers face increasing pressure: aging tech stacks, demands for real-time personalisation, and rising competition from Insurtech disruptors. To compete, firms are reimagining their structure. Long-lived, cross-functional digital product teams ,  combining product, engineering, data, UX, and compliance ,  are replacing project-based IT silos. These teams are not only building modern platforms, they are defining customer experiences, accelerating innovation and shaping business models fit for the digital age. 

Why This Shift Is Now Critical 

Three forces are reshaping the insurance landscape: 

  1. First, legacy digital infrastructure is unsustainable. Allianz UK has announced the elimination of 650 roles as part of a dramatic restructuring—despite reporting a 52% rise in operating profit (£368m). The insurer plans to reinvest heavily in digital, aiming to simplify operations, strengthen pricing capability, and deliver future-ready platforms. (Insurance Times). 
  2. Second, consumers expect instant, mobile, first experiences. A 2025 review of Insurtech trends underscores AI, driven quoting, claims automation, and embedded policies as the new normal—pushing incumbents to modernise fast or risk losing relevance. (Fintech Times). 
  3. Third, generative AI and automation are upending traditional operations—from underwriting to claims. Deloitte analysts warn legacy systems and poor data integration now pose key barriers to transformation. (Deloitte/WSJ) 

The Four Pillars of Modern Insurance Commerce 

Across the UK and Europe, insurance leaders are building digital maturity around four strategic pillars: 

AI-powered Claims and Underwriting 

Tools like Tractable’s computer vision AI are enabling near real-time damage assessment and claims decisioning, reducing operational burdens and accelerating payouts.  

Personalised Pricing 

Usage-based and telematics policies, powered by granular customer data, are transforming risk models. But with personalisation comes regulatory scrutiny – especially around fairness and transparency. (Wolters Kluwer). 

Embedded Interfaces & API Platforms 

Forward-thinking insurers are delivering insurance at point, of, sale—from bookings to retail—via API, first platforms, favoured by product-led teams. 

Intelligent Self, Service 

Claim portals and AI-powered chatbots now resolve routine queries autonomously, improving efficiency and freeing human teams for higher value interactions (Davies Group). 

How This Affects Policyholders 

The impact of these changes is tangible at every touchpoint: 

  • Unified experiences. Whether quoting, purchasing or navigating a claim, customers no longer tolerate disjointed journeys across digital and offline channels. 
  • Real-time personalisation. AI-powered assistants now recommend policy changes or upgrades—based on usage and lifecycle data—with far greater contextual relevance. 
  • Claims in minutes. Instead of waiting days or weeks, simple claims are closed in hours using image-based assessments and automated decision-making. 
  • Embedded loyalty. Policyholders receive proactive prompts, like weather warnings or safe driving bundles—delivered contextually through the product lifecycle. 

These experiences are not designed by matrixed IT functions. They are governed, iterated, and refined by dedicated product teams with real-time feedback loops. 

The Commercial Imperative 

The business case for investing in modern, product-led teams is growing stronger by the month. According to a 2025 analysis by BCG, insurers embracing digital product strategies have the potential to cut claims costs by up to 20%, accelerate resolution times by 50%, and boost customer satisfaction through improved Net Promoter Scores (BCG). 

This isn’t theory. It’s already happening. Allianz UK, for example, is investing £200 million annually in digital transformation as part of a wider strategy to streamline operations and reduce complexity across its UK business units (Insurtech Digital). 

At a national level, the UK government’s 2025 AI Growth Plan signals strong intent to accelerate innovation in insurance. With a focus on supporting emerging Insurtech partnerships, the plan positions AI as a core lever for transformation across underwriting, claims, and customer experience (InsurtechInsights). 

Together, these forces point to one conclusion: insurers that invest in modern product talent and evolve their operating models will not only improve agility and reduce cost but also strengthen loyalty in a market where expectations have never been higher. 

The Talent Behind the Transformation 

Digital transformation in insurance isn’t just about platforms or AI models. It’s about the people who bring those systems to life, and the operating models that support them. 

Today’s product leads are expected to combine entrepreneurial vision with regulatory fluency. They must navigate compliance constraints while still delivering fast, iterative value to users. Engineers, too, are evolving. Full-stack teams are building modular front ends that connect seamlessly – often via APIs – to legacy systems still critical to core operations. 

Behind the scenes, data scientists and machine learning engineers are operationalising underwriting models, flagging anomalies, and automating fraud detection at scale. At the same time, UX designers, compliance experts and operational analysts are working side by side to balance customer experience with governance and business performance. 

This shift isn’t just structural, it’s cultural. Across the market, insurers are moving away from short-term project-based delivery toward long-lived, multidisciplinary squads. These product teams are now benchmarked against digital-native norms, held accountable for outcomes like retention, claims resolution rates, conversion, and FTE cost efficiency. 

As Deloitte succinctly puts it: without the right digital talent in place, even the most ambitious tech strategy risks becoming an exercise in financial waste, not performance (Deloitte via WSJ). 

What’s Next: 2026–2028 

Looking ahead, the next wave of insurance innovation will be driven by teams that move fast, measure relentlessly, and learn in real time. 

By 2026, we expect to see: 

  • Generative AI powering quote generation and product upgrades, based on real-time user intent. 
  • Embedded insurance flows seamlessly integrated into retail, wellness, or mobility ecosystems. 
  • Behaviour-linked dashboards using smart home or wearable data to shape pricing in real time. 
  • Sustainability scoring woven directly into policy journeys, helping consumers understand and reduce their carbon footprint as part of their cover. 

What’s notable is not just the tech – but where it’s being built. These aren’t IT-led rollouts. They’re the output of agile product squads, iterating quickly based on user feedback, commercial performance, and a changing regulatory landscape. 

Final Thoughts 

At Simply Commerce, we work with insurers, insurtechs and platform partners to build the teams that power real transformation. Not just developers or product owners, but end-to-end squads who can iterate fast, navigate regulation, and deliver impact sustainably. 

Insurance innovation doesn’t come from buying off-the-shelf tools. It comes from investing in people – people who can ship meaningful products, at pace, with purpose. 

So, the question is: does your team have the product mindset, AI fluency, and commercial agility to lead from the front? 

Written by:

Josie Stanton

Contract Team Lead- Senior Appointments

Connect on LinkedIn

Industry News & Headlines | July 2025

August 13, 2025

Q3 got off to a strong start, particularly in terms of permanent hiring, and early signs suggest that momentum will carry through August and into the autumn. While the short-term pipeline has softened slightly (no surprise given we’re still deep in summer), there’s a clear appetite for continued hiring in the second half of the year. Growth is firmly back on the agenda it seems.

Almost every conversation we’re having points to a solid first half and a confident outlook for H2. Across the board, businesses are talking about modernising supply chains, pushing forward with unified commerce strategies, and making better use of data; all areas where projects are beginning to build.

Unsurprisingly, AI continues to dominate the conversation. But it’s not just talk: for many businesses, real investment and practical action are now required to bring AI ambitions to life.

After a stop-start couple of years, we’re also expecting a more aggressive catch-up cycle, especially from retailers who hit pause in 2023 and 2024. Many are now moving fast to make up for lost time.

One emerging trend to watch is the increasing use of nearshore resources. There’s a clear shift in thinking here: while the cost savings aren’t what they were a few years ago, the quality of talent and technical output is incredibly strong; leading more companies to tap into these markets as they build delivery capability.

Momentum’s building – now it’s about keeping it going.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Next saw full‑price sales climb 10.5% in the 13 weeks to July 26, helped by warm weather and spillover from Marks & Spencer’s cyber‑attack disruption. The retailer increased annual pretax profit expectations by £25m to £1.105bn READ MORE
  • WHSmith has agreed a £24m deal to sell its Funky Pigeon division to Card Factory. The transaction is expected to complete by year’s end, further focusing WHSmith on its core travel‑retail business READ MORE
  • UK supermarket sales rose 5.8% year-on-year in the four weeks to 12 July. Ocado (+13.1%), Lidl (+10.3%), Sainsbury’s (+5.0%) and Waitrose (+4.8%) outperformed, while Asda saw a 2.3% decline READ MORE
  • B&M reported UK revenue up 4.7% in the quarter to June 28, with demand for garden, DIY, toys and furniture lifted by dry spring weather. The retailer plans to open 45 new UK stores in the year ahead READ MORE
  • Footfall across UK retail destinations climbed 1.5% week‑on‑week in early July, with high streets up 1.3%, retail parks up 2.9%, and shopping centres up 0.9% – boosted by warm weather and high-profile summer events including the Oasis concerts READ MORE

Each month we send out the latest industry news and headlines, plus sector insight such as this via our newsletter, The Pulse. This also includes the latest jobs and internal news… click HERE  to subscribe

 

Written by:

James Hodges

Director of Client Engagement

Connect on LinkedIn

S7 | Beyond the Hype: Shopify’s Real Role in Enterprise Retail with Teemu Tolonen

August 8, 2025

In the latest episode of The FODcast, we were delighted to be joined by Teemu Tolonen, CCO at Woolman, to unpack one of the biggest shifts in digital commerce: how Shopify has quietly become a serious contender in enterprise retail.

As part of Europe’s largest Shopify Plus agency, Teemu brings first-hand insight into what’s driving this change and how retailers are rethinking their technology strategies.

We cover:

  • How Shopify’s semi-composable architecture delivers flexibility without complexity
  • Why major retailers are seeing considerable cost savings when switching to Shopify Plus
  • What brands need to know before migrating – from data readiness to project teams
  • How unified customer data is finally solving retail’s online/offline disconnect
  • Where AI fits into the future of enterprise commerce

Teemu’s message is clear: Shopify isn’t just for start-ups anymore – it’s reshaping the way global retailers approach technology and growth.

If you’re evaluating your commerce stack or tracking retail tech trends, this one’s a must-listen.

Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership.

Written by:

James Hodges

Director of Client Engagement

Connect on LinkedIn

The Seven-Year Shift: How Digital Commerce Teams Left Projects Behind

July 18, 2025

Over the last five years, digital commerce product teams have undergone a quiet revolution. Teams that were once built around fixed-scope projects have evolved into long-lived, product-focused squads. For organisations serious about agility and customer experience, this hasn’t been a gradual drift – it’s been a deliberate pivot.

 

At Simply Commerce, we’ve seen first-hand how delivery models, team structures, and hiring expectations have all shifted. Today’s leading businesses aren’t measuring success by deadlines and budgets. They’re tracking product adoption, customer satisfaction, and long-term resilience. And as this shift plays out, it’s reshaping the way people work, the roles that matter, and the qualities that define a standout hire.

 

The Decline of the Traditional Project

Back in 2019, most engineering work was still structured around projects. Teams would form, deliver against a static set of requirements, and then disband. Budgets were approved annually, and departments operated in silos – development, QA, ops – each with its own agenda and priorities.

That picture looks very different today. The leading approach now is continuous value delivery, where long-lived, cross-functional squads are responsible for the end-to-end health of a product. These teams don’t just build features; they evolve services over time, guided by real user data and live performance metrics.

This isn’t just theory either. According to Gartner, 80 percent of large engineering organisations will have adopted internal platform-as-a-product models by 2026 – up from just 45 percent in 2022. But while the model is catching on, it’s not always easy to implement. The 2023 Project-to-Product report by Team Topologies revealed that only 2 percent of organisations had fully matured in this space. Culture, more than tooling, continues to be the hardest thing to change.

 

How Teams Are Built Has Changed

With the rise of product-led delivery, the anatomy of software teams has changed too. Where once you’d find rigidly defined roles and clear lines between departments, today’s high-performing teams are flatter, more integrated, and much more autonomous.

Full-stack engineers now work shoulder-to-shoulder with QA, DevOps, and platform specialists. Funding models have adapted too. Instead of ring-fenced annual budgets, many teams receive ongoing investment tied to real-world impact – things like customer retention, NPS scores, and adoption metrics.

A lot of this shift has been influenced by the thinking behind Team Topologies, which championed the use of platform and enablement teams. These groups focus on internal developer experience and compliance, helping product teams move faster without being bogged down by infrastructure or red tape.

 

Front-End and Full-Stack Roles Are in Demand

One of the clearest shifts in hiring over the past couple of years has been the rising demand for engineers who can work across the stack. In particular, front-end and full-stack roles have surged, often outpacing traditional back-end requirements.

This change reflects a broader truth about today’s digital commerce landscape: the front-end matters more than ever. Whether customers are shopping, browsing or returning an item, every click is compared to best-in-class experiences from the likes of TikTok, Airbnb, and Figma. That bar has risen fast, and businesses are investing in the skills that help them meet it.

React remains the dominant framework in most enterprise environments, but newer tools like Astro, Svelte, and Solid are pushing things forward in terms of performance and developer ergonomics. Serverless platforms such as Vercel and Cloudflare Workers are also reducing the need for heavy back-end infrastructure, which means developers with front-end fluency and API integration experience are increasingly valuable.

We’re seeing this play out in our own data too. Across Simply Commerce roles in 2024 and 2025, front-end and full-stack engineers consistently make up the bulk of new vacancies, particularly in businesses moving to headless or composable architectures.

 

A Flatter Structure, Fewer Layers

Alongside technical change, many large organisations are rethinking their management structures.

Over the last 18 months, companies like Microsoft, Google, and Amazon have all cut layers of middle management. Microsoft’s restructure in May 2025, for example, saw more than 6,000 roles removed in a bid to streamline reporting lines and widen manager spans of control.

For product squads, this has meant fewer approval gates and quicker decision-making. But it also means senior engineers are taking on more leadership responsibilities; mentoring team members, supporting delivery, and handling stakeholder engagement. The traditional team lead has evolved into a more strategic, hybrid role.

This isn’t about removing leadership altogether. It’s about shifting it closer to the work. In many teams, the most effective leaders are those who combine technical depth with soft skills and a strong product mindset.

 

What About the Back-End?

It would be easy to assume that back-end roles are in decline, but the reality is more nuanced. There’s still strong demand for engineers who can manage complex domains like payments, data pipelines, and real-time analytics. What’s changed is that generic CRUD-based work is increasingly being absorbed by platforms and managed services.

Engineers working in back-end environments today are often wearing additional hats – platform, data engineering, or infrastructure – rather than building isolated microservices. The work is more specialised, and often more strategic.

 

AI, Agent Assistants, and What’s Next

No conversation about delivery trends is complete without mentioning AI. Over the past 18 months, generative tools have moved from novelty to necessity. GitHub Copilot, Google Gemini, and similar products are now part of daily workflows across enterprise teams.

In fact, Google has said that over 25 percent of its new code is now AI-generated. Within the startup ecosystem, the figure is even higher. Y Combinator reports that 25 percent of its Winter 2025 cohort are generating more than 95 percent of their code using AI.

The implications for teams are significant. In the next two to three years, we expect most product squads to be supported by agent “sidekicks” – AI tools that can open pull requests, triage bugs, and run automated tests. These agents won’t replace engineers, but they will reshape the work engineers do. Governance, ethics, and quality assurance will take centre stage as more of the mechanical work is automated.

And as these tools mature, they may further reduce the need for manual reporting and coordination – accelerating the trend towards flatter, faster teams.

 

What This Means for Hiring

These changes have real implications for how teams are built and how people are hired. Technical versatility is more valuable than ever. Engineers who can flex across disciplines, especially front-end, platform and infrastructure, are commanding premium salaries. Hays recently listed platform engineers among the top ten roles for salary growth in the UK, with a median of £80,000 in London in 2025.

Soft skills also matter more. In flatter structures, engineers often step into mentoring and decision-making roles earlier. Product thinking has become a baseline expectation, not a niche skill. And fluency with AI tooling is fast becoming a requirement, not an advantage.

For hiring managers, this means looking beyond CVs and job titles. The best candidates may not come with a traditional path, but they’ll have the adaptability and mindset to thrive in modern delivery environments.

 

Final Thoughts

What we’ve seen over the past five years is more than a shift in methodology. It’s a full reimagining of how software gets delivered in a fast-moving, customer-led world.

Organisations are moving away from fixed deliverables and handovers, and towards continuous product ownership. At the same time, developers are being asked to own outcomes, learn new tools, and build user experiences that meet an ever-rising bar.

At Simply Commerce, we sit at the heart of this evolution. We help clients build delivery teams that are not just technically strong, but strategically aligned to product success. And we support candidates as they adapt to new roles, frameworks and ways of working.

The delivery landscape has changed, and for those ready to evolve with it, the next few years offer exciting opportunities to lead, shape and redefine what great software teams look like.

About Simply Commerce:

Simply Commerce is a specialist recruitment partner for digital commerce businesses, helping brands build high-performing, product-led teams. Contact us for a no-pressure chat whether you’re looking at your next career move, or focused on growth for your team and need to hire.

Written by:

James Hodges

Director of Client Engagement

Connect on LinkedIn

Industry News & Headlines | June 2025

July 16, 2025

“The market’s good”

One of the first questions I get asked, after nearly 15 years recruiting in the digital commerce space, is always the same: “How’s the market?”

Given how the last couple of years have gone, I’m pleased to say… it’s good. Actually, better than good. It’s taken a while to get here, and if it feels like it’s been a long time coming – that’s because it has.

Let me break it down:

There’s budget again: not reckless spending, but cautious investment is happening. That hasn’t been the case for a while.

Hiring sentiment is up: companies are planning, talking about, and forecasting growth in this financial year.

New projects are gaining traction: Commerce, PIM, CMS, Search… I’ve heard of multiple new initiatives signed off in Q2 alone.

Industry-wide data shows a 20% increase in digital commerce job adverts in Q2 2025 vs Q2 2024.

Simply Commerce-specific stats from Q2: Most new jobs added in a single quarter for two years. Most placements made in a quarter for two years. Most revenue booked and billed in a quarter for two years.

So yes, we’re feeling positive, and hopefully that helps explain why. But (and there’s always a but), we’re also staying grounded. Summer can be slower. And with ongoing global instability, we know things can change quickly.

Meanwhile, AI continues to dominate every conversation,and rightly so. There’s no sign of that slowing down so if you’re looking for a smart area to upskill in, AI is the obvious choice. Just make sure you do your homework first.

Market Spotlight + Top 5 eCommerce Stories This Month

  • Nike has reported an 86% drop in quarterly profits as it grapples with a sharp decline in sales, a costly corporate revamp, and a $1bn hit from US tariffs READ MORE
  • Boots UK has continued to outperform the high street, reporting a 5% increase in total sales for the three months to the end of May – its 17th consecutive quarter of market share gains READ MORE
  • ASOS.com cracks down on serial returners, closing accounts that breach its fair use policy. The retailer said a “small group” of customers will be impacted READ MORE
  • Marks and Spencer restarted online sales following a cyber-attack over the Easter weekend in April, which is expected to cost (gross) around £300m. The retailer reintroduced key clothing lines, with more products to follow READ MORE
  • River Island may close 33 stores (from 250) and attempt to cut rents on 71 more as part of major restructuring plans, putting jobs at risk. The retailer reported a £33.2m pre-tax lose in FY23 as sales fell 19% READ MORE

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Written by:

James Hodges

Director of Client Engagement

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S7 | ROI or Bust: Commerce in a Cost-Conscious World with Tal Ofer

July 16, 2025

Is Replatforming Dead? Why Retailers Are Taking a More Targeted Approach to Tech Investment

In the latest episode of The FODcast, we’re joined by Tal Ofer, Senior Partnerships Director at Cloudinary and Co-Founder of the MACH Alliance Community Council, to unpack the reality of tech decision-making in retail right now.

With over 15 years shaping global eCommerce strategies, Tal brings a straight-talking perspective on where retailers are really investing – and where the hype doesn’t match the reality.

We get into:

  • Why large-scale replatforming is on pause for many brands
  • The shift towards targeted, ROI-driven tech projects
  • How personalisation and loyalty are driving customer lifetime value
  • The rise of composable architecture, and why it’s not for everyone
  • Why speaking to those who’ve actually implemented MACH principles is a must

As Tal explains: unless your system is completely broken, you’re not going to rush to change it. Retailers want technology that delivers value- fast.

If you’re navigating margin pressure, evolving customer expectations, or considering how composable commerce fits into your business, this episode offers clear, practical advice.

Sit back, tune in, and enjoy!

Simply Commerce is the leading supplier of talent into digital commerce across technology, digital marketing, product, sales, and leadership.

Written by:

James Hodges

Director of Client Engagement

Connect on LinkedIn