Our client, a well-renowned digital agency, are looking for a Client Portfolio Manager to join their team on a permanent basis. They work with some of the world’s most innovative brands on end-to-end customer experiences.
As Client Portfolio Manager you will be responsible for building strong client relationships ensuring customer satisfaction through successful delivery.
Responsibilities:
- Be responsible for budget, scope and project schedule.
- Maintain project health while managing multiple delivery streams.
- Lead cross functional teams across solutions, marketing and delivery.
- Be responsible for identifying upsell and cross sell opportunities.
- Develop tailored growth plans for clients.
Experience/Skills:
- Experience working in both a delivery/account management role for 5 years.
- Experience working with Adobe Commerce or AEM and ideally Salesforce.
- Extensive eCommerce platform knowledge.
- Proven experience generating revenue and expanding accounts.
Benefits:
- Bonus
- Career growth plans
- Hybrid working
